Quickbooks error H505


Error Code: H505

Error Description: This company file is on another computer, and QuickBooks needs some help connecting




QuickBooks Error H505 appear when the user tries to get the company files or data on another computer & that computer does not have proper establishment setup or the computer require additional installation or setup


Causes of QuickBooks Error H505:

Check out the list of reasons of Quickbooks Error Code H505:

  • Firewall block the incoming & outgoing communication to the company file
  • Hosting configuration settings are improper or incorrect
  • QuickBooks files/folders cannot be scan with the Database server on the server
  • Damaged, missed, or incorrect .nd file
  • When QuickBooks cannot trace the IP address of the computer
  • When the QuickBooksDBXX service is not running
  • Incorrect DNS settings


Resolution of QuickBooks Error Code H505

Try the below steps to resolve the QuickBooks Error Code H505:


Solution 1: Use QuickBooks File Doctor

Simply, download & run the Quickbooks file doctor on the server. This will remove all the H – series & multi-user errors automatically. If the Error Code H505 is persisting, then apply the solution 2.


Solution 2: Verify services & hosting

Firstly, You need to Verify the services


Here’s how

  • Make sure that the QuickBooksDBXX & QBCFMonitor services are running.
  1. Hit the “Windows” or “Start” button
  2. Insert the key Window+R
  3. In the run box, enter MSC & press Enter tab
  • In the service window, search for QuickBooksDBXX service
  • Possibly, the QuickBooksDBXX service is not visible.
  1. Confirm that the Database Server Manager is installed on the server
  2. Open the QuickBooks, if the user runs the full program on the server. In the end, make sure that the hosting is enabling by verifying it.
  • Open the QuickBooksDBXX service; confirm that startup type & service status has begun.
  • Hit the Recovery tab
  • Save the changes


Verify the hosting

  • Open QuickBooks on each hosting computer
  • Go to File, then Utilities
  • If you can see the Host Multi-User Access on the list. This simply means that the computer is unable to host the file.
  • If you can see an option like Stop Hosting Multi-User Access, choose it
  • Go to the Company
  • Choose “File Must Be Closed window”
  • Click “Yes”


Perhaps, the error still persists even after applying all the solutions mentioned above. In that case, all you require is the best quickbooks enterprise support The 24x7quickbookssupport  are a specialized team of certified QuickBooks technicians. You can get in touch with us at 1-866-384-0119